隐私政策

Privacy Policy
Last updated: Jan. 7, 2026

This Privacy Policy describes how eliemystic.com (the “Site”, “we”, “us”, or “our”) collects, uses, discloses, and processes your personal information when you visit, use, or make a purchase from the Site, or otherwise interact with our services.

This Privacy Policy is intended to comply with applicable privacy and data protection laws, including but not limited to United States federal and state laws, the General Data Protection Regulation (GDPR), and other applicable international regulations.

If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal data.

1. Business Information

Business Name: Elie Mystic LLC
Jurisdiction: United States
Website: eliemystic.com
Contact Email: contact@eliemystic.com

For the purposes of applicable data protection laws, Elie Mystic LLC is the data controller of your personal information.

2. Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with the Site:

a. Identifiers and Contact Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Account login details

b. Financial and Transaction Information

  • Payment method details processed securely by third party payment processors
  • Transaction history
  • Order details
  • Payment confirmations

We do not store full credit card numbers. All payment data is handled directly by our authorized payment processors.

c. Account and Communication Information

  • Messages sent to us
  • Customer support communications
  • Preferences and settings

d. Device and Technical Information

  • IP address
  • Browser type and version
  • Device identifiers
  • Time zone
  • Cookie and tracking data

e. Usage Information

  • Pages viewed
  • Products or services viewed or purchased
  • Interaction with the Site
  • Referring URLs

3. Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies, pixels, and similar technologies
  • From service providers acting on our behalf
  • From payment processors and fraud prevention services

4. How We Use Personal Information

We use personal information for the following purposes:

a. To Provide and Operate Our Services

  • Process payments
  • Fulfill orders
  • Deliver purchased services
  • Communicate order updates

b. Customer Support and Communication

  • Respond to inquiries
  • Provide assistance
  • Maintain business relationships

c. Security and Fraud Prevention

  • Detect and prevent fraudulent transactions
  • Protect the Site and users
  • Enforce our policies and Terms of Service

d. Marketing and Communications

We may send marketing communications only where permitted by law and based on your preferences.
You may opt out of marketing communications at any time by using the unsubscribe link provided or by contacting us directly.

e. Legal and Compliance Purposes

  • Comply with legal obligations
  • Respond to lawful requests
  • Enforce agreements
  • Protect our rights and interests

5. Legal Basis for Processing (EEA and UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your fundamental rights

6. Disclosure of Personal Information

We may share your personal information with:

  • Shopify, which powers our online store
  • Payment processors such as Stripe, Klarna, and other authorized providers
  • Fraud prevention and security services
  • IT, analytics, hosting, and marketing service providers
  • Legal or regulatory authorities when required by law

All third parties process personal information in accordance with their own privacy policies and applicable data protection laws.

7. Relationship With Shopify

Our store is hosted by Shopify Inc. Shopify collects and processes personal information to provide and improve its services. Your information may be processed outside your country of residence, including in the United States and Canada.

Shopify processes personal information in accordance with its own privacy and security practices and applicable data protection laws.

For more information, please review Shopify’s Privacy Policy.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Remember user preferences
  • Analyze traffic and usage
  • Support marketing and advertising

You can manage cookie preferences through your browser settings. Disabling cookies may affect Site functionality.

9. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders
  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your personal data where legally permitted.

10. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Request data portability
  • Object to processing
  • Withdraw consent where applicable

Requests may be submitted by contacting us at the email address listed above. We may require identity verification before processing requests.

11. International Data Transfers

Your personal information may be transferred to and processed in countries outside your jurisdiction, including the United States. Where required, we rely on recognized legal safeguards such as Standard Contractual Clauses.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

15. Contact

If you have any questions regarding this Privacy Policy or our data practices, please contact:

Email: contact@eliemystic.com